Privacy Policy
Last Updated: February 2026
Welcome to The Arango Group (“Company,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, protect, and share information when you visit or interact with our website https://thearangogroup.com (the “Site”).
By using this Site, you consent to the practices described below. If you do not agree with this policy, please discontinue use.
1. Who We Are
The Arango Group is operated by Kevin Arango, P.A., a licensed real estate sales associate with:
Coldwell Banker Realty – Pinecrest Office
Coldwell Banker Realty License: CQ1011629 (corporate brokerage license)
All real estate services are provided under the supervision and brokerage of Coldwell Banker Realty.
2. Information We Collect
We collect personal and technical information solely for legitimate real estate business purposes.
A. Information You Provide
When you submit a form, schedule a consultation, request property information, or communicate through the Site, we may collect:
- Name
- Email address
- Phone number
- Property preferences
- Inquiry details
- Message/chat conversations
B. Automatically Collected Data
The Site may collect certain information using cookies or analytics tools, including:
- IP address
- Device type
- Browser type
- Pages visited
- Time spent on the Site
- Referring sources
This data is used solely to improve website performance and user experience.
C. MLS/IDX Data
Some property listings and market information displayed on the Site come from third-party MLS feeds such as Miami REALTORS® / SEFMLS.
All listing data remains the property of the respective listing brokerages.
3. How We Use Your Information
We use the information collected for:
- Responding to inquiries
- Scheduling consultations
- Providing real estate services
- Sending requested property alerts or updates
- Improving Site functionality
- Marketing communication (with consent)
- Lead management and follow-up
We do not sell or rent your personal information.
4. Sharing of Information
We may share information only when necessary for business operations:
A. With Our Brokerage
Your inquiries may be shared with Coldwell Banker Realty for compliance, supervision, and referral purposes.
B. With Service Providers
We may use trusted vendors for:
- Website hosting
- Email marketing tools
- Analytics
- CRM/lead management
- Scheduling systems
These providers are required to safeguard your data and use it only for contracted services.
C. IDX/MLS Compliance
As required by Miami REALTORS® / SEFMLS, certain user interactions with property data may be logged for compliance purposes.
D. Legal Obligations
We may disclose information if required by law, court order, or to protect our rights.
We never sell your data to third parties.
5. Text Messaging and SMS Communications
If you opt in to receive text messages from us, the following applies:
Consent: By providing your phone number and opting in, you consent to receive marketing and informational text messages from The Arango Group at the number provided. Consent is not a condition of purchase.
Message Frequency: Message frequency varies based on your preferences and market activity.
Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier.
Opt-Out: You may opt out at any time by replying STOP to any text message. You may also reply HELP for assistance.
Data Privacy: Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.
Supported Carriers: Our text messaging service is available on major U.S. carriers. Delivery is not guaranteed on all carriers.
For questions about text messaging, contact us at info@thearangogroup.com or (305) 290-1211.
6. Cookies and Tracking Technologies
This Site may use cookies, pixels, or analytics software (including Google Analytics or Facebook Pixel) to understand user behavior and improve performance.
You may disable cookies through your browser settings, but certain features may not function properly.
7. Data Security
We use commercially reasonable security measures to protect your personal information.
However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Request access to your data
- Request correction or deletion
- Opt out of marketing communications
- Withdraw consent
- Request limits on the use of your information
To request any of these actions, contact us at kevin@thearangogroup.com.
9. Third-Party Links
This Site may include links to external websites such as mortgage lenders, insurance providers, or MLS listing pages.
We are not responsible for the privacy practices or content of third-party sites.
10. Children’s Privacy
This Site is not intended for use by children under 18.
We do not knowingly collect information from minors.
11. Fair Housing Compliance
We fully support the principles of:
- The Fair Housing Act
- The Equal Opportunity Act
We do not discriminate based on race, color, religion, sex, handicap, familial status, national origin, sexual orientation, or gender identity.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
The “Last Updated” date above reflects the most recent version.
Continued use of the Site after changes are posted constitutes acceptance of the revised policy.
13. Contact Information
For questions regarding this Privacy Policy, please contact:
The Arango Group
Kevin Arango, P.A. | Coldwell Banker Realty – Pinecrest Office
📍 Miami, Florida
📧 info@thearangogroup.com
📞 (305) 290-1211
🌐 https://thearangogroup.com